Returns & Exchanges

 

 

Exchanges

We always want you to be happy with Studio Choo 11. If you are not happy with your purchase, please contact us immediately so we can try to resolve the issue.

Returns

• We will gladly accept a return of unworn jewelry. 
• Items must be returned in the same condition and in their original packaging. 
• You must contact us within 3 days of receiving your order.
• You are responsible for any return shipping costs. 
• Please ship your return to: 

• We recommend using a trackable delivery method to ensure your items arrive safely. 
• After receiving your returned items, a refund will be issued to the original form of payment.
• Final Sale Policy: all sale items are final sale and cannot be returned or exchanged.

Cancellation

• We will gladly accept requests to cancel orders within 24 hours of their purchase.
• We will not accept cancellation on orders past 24 hours of placement for any reason. Please read the product description carefully before placing an order.